You can find them by going to NoteBurner Spotify Music Converter, click Menu (on the upper right) > Open Log File. Which Windows OS are you using? 32 bits or 64 bits?.We would submit your feedback to our developer and inform you if the solution is available. Sidify Apple Music Converter is a simple yet efficient Apple Music downloader available for both Windows and Mac users. Notice: If the issue is still unresolved, please contact us at: and try to provide us with the following information for further analysis. Tips: If you were manually launching Spotify App, please re-launch NoteBurner program for a try. There should be a folder " username-user" - enter the folder. Navigate to "%appdata% \Spotify\Users\" in your file browser. Or try to clear or delete your local-files cache in Spotify. After that, please download the latest version of Spotify. Please fully uninstall and re-install Spotify for a try. If you have the file on your computer.", you can try the following steps to fix it: Apple Music songs that downloaded from iTunes are not supported to play on non-Apple devices. If you are unable to play the Spotify music and recieve the message "This song is not available. If there is no problem for your output audio device, please check whether your original songs can be played on Spotify or not. Drag and drop the track and the playlist you want to download to the Sifify. Here youll find the frequently asked questions and answers about Sidify Apple Music Converter for Windows so that you can run the program more smoothly. Solution 2: Make Sure Your Song is Available on Spotify Here you can choose the output format (MP3, AAC, WAV, FLAC, AIFF, ALAC), output quality and output path. If you're still running into the same issue, please make sure an usable audio output (such as headphone, stereos.) is connected to your computer. If your computer wasn't connected to any audio output device, you can't play music on Spotify and NoteBurner won't convert the unplayable Spotify music successfully, and pops out "Failed 1002" code when converting. Some Windows computers must connect to an output device in order to play music on Spotify. Solution 1: Make Sure the Audio Output Device's Connection is OK Sidify Tidal Music Converter is used to export Tidal Free and Tidal HiFi Music to various different audio formats like MP3, AAC, FLAC, WAV, AIFF or ALAC and stores Tidal Music offline onto the computer.
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